Published on Thursday 1st December 2016
Microsoft has announced British pound price increases for enterprise software and cloud services within the EU/EFTA region – effective January 1, 2017.
Most on-premise enterprise software licenses will increase by at least 13% and most enterprise cloud (including Office 365) will increase by at least 22%.
Trichromic will therefore be making price adjustments to some of our services on the 1st January, 2017. Please contact us for more information.
Published on Wednesday 7th December 2016
On the 7th of December 2016, the Trichromic IT support help desk started to receive calls from numerous clients reporting they were unable to access their local area networks and the Internet.
It was immediately obvious to our support team that a bad update had been released by Microsoft. A little searching revealed the update stopped devices obtaining and IP address from the DHCP (Dynamic Host Configuration Protocol) servers and that this could be resolved, for the moment, by restarting the client devices. This caused a little confusion for our clients because the default action of the Shutdown option in Windows 10 doesn’t actually shut down the computer, it hibernates the computer to achieve a reduced start up time. Our clients were then informed to force a fresh boot of the computers by selecting Restart instead of Shutdown, or by holding the shift key down when clicking Shutdown which disables the hibernation feature at that moment. After a fresh boot, most devices then obtained an IP address from the DHCP servers and were able to access the local network and Internet once more. On the 13th of December 2016, Microsoft released the KB3206632 update which resolved the problem entirely, so this has subsequently been applied for our clients that have one of our Trichromic Sapphire MANAGED support agreements.
Published on Thursday 15th September 2016
We’ve updated our knowledge on the new version of 3CX which is a software PBX telephone system for the Windows operating system.
3CX supports many VoIP open standards including SIP and Trichromic is proud to be a 3CX Partner with certified 3CX engineers who have many years of experience installing and supporting the platform. We also provide and support a range of compatible handsets from high quality manufacturers Yealink, Snom and Konftel. 3CX delivers a flexible and feature-rich telephone solution that ensures cost-savings over traditional ISDN systems. Please contact us for more information.
Published on Friday 5th August 2016
The new Trichromic website better reflects the latest products and services we provide to our clients.
Trichromic improves the efficiency, reliability and scalability of your business by working with your team to understand your values and processes. We then use our experience and expertise in the information, communication and computer technology industry to recommend develop and deliver cost effective solutions which provide the most value to your business. As your business evolves, we regularly review and recommend the latest and most suitable technology to help your business achieve even greater levels of efficiency.
Published on Tuesday 12th April 2016
The CEME Innovation Centre is located in Essex close to East London with excellent facilities and travel links to Greater London and the rest of the UK.
We provide our first-line technical support from our CEME office between 09:00 and 17:30 Monday to Friday and also have the ability to provide out-of-hours and 24/7 support for customers requiring extended support.
Please contact us if you require more information on how information technology can improve business efficiency.
Published on Wednesday 3rd February 2016
Trichromic has been providing business class IT solutions for businesses in the UK for more than 10 years.
Formed in 2006 from 3 separate businesses run by Alex, John and Lloyd, who knew that together they would be able to provide a wider range of services and get to go on holiday occasionally. During those 10 years Trichromic has evolved from a break/fix company and bespoke solution provider to a trusted managed services and cloud solution provider. Here’s to another 10+ years of Trichromic.
Where will the IT industry be by then? Nobody really knows but Trichromic will continue to adapt to needs of our clients and the ever-changing IT industry in providing reliable IT solutions to businesses.
Lauren Anderson2022-02-01Great company, very helpful and friendly staff
Lesley Allan2022-01-14Great team who often go above and beyond
Max Elliott2022-01-10Always proffesional helpful and courteous. Nice to find an IT company who actually have a friendly personality as well.
Gerry Donoghue2022-01-10We have used the services of TriChromic for our personal and business IT requirements and they have always provided an excellent service. We would happily recommend who has a similar requirement. i am sure you will not be disapponted
Martin Cossington2022-01-10Alex , Lloyd and the Team at Trichromic Have supported all of our IT requirements for many years . Assisting in both Cloud services and new integrated accounts and processing systems to meet the high demands of our wide customer base. Always prompt to investigate and remedy an issues and always ahead of the game in the latest security and Malware issues that all businesses must counter . You wont go far wrong in phoning Alex or Lloyd should you consider revenging your IT provider .
Stuart O'Neill2020-08-14Very professional set up. They know their stuff.
David Collins2017-05-30Technology is vital for our business, we cannot operate without a sound and reliable base. The team at Trichromic deliver that to us. They act on their promises and we know we can trust them 100%, a rare trait in service providers generally.