Trichromic Sapphire MANAGED – Pro-active IT services for professional and service businesses
Your business depends on technology. When systems fail, you lose time, money and client confidence. Trichromic Sapphire MANAGED keeps your IT running smoothly through pro-active monitoring and management — spotting and resolving issues before they disrupt your working day.
Pro-active management, not just reactive support
Traditional IT support means calling for help when something breaks. Our managed service is different. We continuously monitor your systems, apply updates, manage security and address potential problems before they affect your business. It’s more reliable, more predictable and better value over time.
We have dedicated teams for pro-active management and reactive support, so the day-to-day work of keeping your systems healthy never gets pushed aside when urgent issues arise.
Choose the level of cover that suits your business
Not every business needs the same level of IT management. Some clients want us to look after their servers while handling desktop issues themselves. Others prefer us to take care of everything.
Our managed packages start with server management and scale up to cover your PCs, laptops, printers and network equipment. The most comprehensive option includes regular on-site time — like having your own IT manager without the overhead.
Anti-virus and anti-malware protection is included as standard, and we offer secure off-site backup for businesses that want complete peace of mind. Pricing is straightforward and fixed per device, so you always know what you’re paying.
A complete range of managed services
Beyond servers and PCs, we provide managed services covering business phone systems, Microsoft 365, cloud hosting and disaster recovery. These sit alongside your core package, so you can build a complete IT solution tailored to your needs.
We can also supply and install hardware and software when required — but our focus is keeping everything running reliably once it’s in place.
Who we work with
We support solicitors, accountants, IFAs and other professional firms who understand the value of reliable, secure IT. We also work with service companies and any SME who wants their technology properly looked after.
We build long-term relationships with our clients. We work best with businesses who see IT as an investment, not just a cost — and who want a genuine partnership, not just a helpdesk.
Security you can trust
We host our monitoring systems on our own hardware in the UK, protected by enterprise-grade firewalls with redundant connections. We understand the compliance demands facing regulated businesses and take data protection seriously.
Getting started
If you’re considering a move to managed IT, we offer a free initial assessment to understand your setup and discuss how we can help. Contact us for a conversation — no obligation, just straightforward advice.
Give our friendly experts a call on 020 3327 0310.