Managed Business Phone System with 3CX.
A reliable phone system is essential for any business. CloudVOICE gives you a modern, feature-rich business phone system without the complexity of managing it yourself. We host, maintain and support everything — you just make and receive calls.
Hosted on our own infrastructure
CloudVOICE is built on 3CX and hosted on our own servers in UK datacentres. Unlike phone systems that rely on third-party cloud providers, we control the infrastructure and can respond quickly if anything needs attention. Your phone system benefits from the same reliability and redundancy as our other hosted services.
Flexible ways to make and receive calls
Your team can take calls on desk phones, laptops, PCs or mobile apps — whatever suits the way they work. Staff can use the same extension whether they’re in the office, working from home or on the move. Calls, voicemail and presence all stay in sync across devices.
For businesses that need physical phones on desks, we supply and configure Yealink handsets — reliable, high-quality devices with excellent audio. Phones are purchased outright and we support them as part of the managed service. For larger offices or more complex setups, we deploy a dedicated Session Border Controller (SBC) to connect your local phones to the hosted system.
Features your business needs
CloudVOICE includes the features you’d expect from a modern business phone system:
- Direct dial numbers and extensions for each user
- Call transfer, hold and forwarding
- Voicemail with optional email notifications
- Ring groups and call queues
- Auto-attendant and IVR menus
- Call recording (optional)
- Presence and status indicators
- Video calling and conferencing
If you need additional features or custom configuration, just ask — 3CX is highly flexible and we can tailor the system to your requirements.
Keep your existing phone numbers
We can port most UK phone numbers to CloudVOICE. We don’t supply SIP trunks directly, but we work with trusted SIP trunk providers and can help you get set up with one that suits your needs. You’ll have a direct relationship with the provider for billing and number management.
If you already have a SIP trunk you’re happy with, we can usually connect CloudVOICE to that instead. The choice is yours.
Fully managed and supported
We don’t just set up your phone system and walk away. CloudVOICE is a fully managed service — we monitor the system, apply updates, manage user changes and provide ongoing support. If a handset stops working or you need to add a new user, just contact us.
Firmware updates for phones and system updates for 3CX are applied regularly to keep everything secure and running smoothly.
Ideal for offices of all sizes
Whether you have a small team with a handful of extensions or a larger office with multiple departments and call queues, CloudVOICE scales to fit. Many of our CloudDESKTOP clients use CloudVOICE alongside their hosted desktop, keeping everything under one managed service.
Fixed monthly pricing
CloudVOICE is charged at a fixed monthly rate covering the hosted system, user licences and support. There are no surprise charges for updates, maintenance or support calls.
Contact us to discuss how CloudVOICE can give your business a reliable, modern phone system without the management overhead.
Give our friendly experts a call on 020 3327 0310.