Problems with Windows 7 networking after the January 2019 update (KB4480970) | IT Support Essex

Unable to access data in numerous Windows shares today after the (KB4480970) update.

https://support.microsoft.com/en-gb/help/4480970/windows-7-update-kb4480970

When trying to access shares the error “The handle is invalid” is displayed.

Microsoft has suggested various work-arounds but the only fix we have discovered is to completely remove the KB4480970 update.

Update: Microsoft have now released an update to resolve this issue which can be download from here

Microsoft have also explained this only affected users who in the local administrators group which is often the case in a Windows Workgroup environment.

Lauren Anderson

2022-02-01

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2022-01-14

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2022-01-10

Always proffesional helpful and courteous. Nice to find an IT company who actually have a friendly personality as well.

Gerry Donoghue

2022-01-10

We have used the services of TriChromic for our personal and business IT requirements and they have always provided an excellent service. We would happily recommend who has a similar requirement. i am sure you will not be disapponted

Martin Cossington

2022-01-10

Alex , Lloyd and the Team at Trichromic Have supported all of our IT requirements for many years . Assisting in both Cloud services and new integrated accounts and processing systems to meet the high demands of our wide customer base. Always prompt to investigate and remedy an issues and always ahead of the game in the latest security and Malware issues that all businesses must counter . You wont go far wrong in phoning Alex or Lloyd should you consider revenging your IT provider .

Stuart O'Neill

2020-08-14

Very professional set up. They know their stuff.

David Collins

2017-05-30

Technology is vital for our business, we cannot operate without a sound and reliable base. The team at Trichromic deliver that to us. They act on their promises and we know we can trust them 100%, a rare trait in service providers generally.