Pro-active systems management for servers, workstations, networks and VoIP phone systems.
Trichromic Sapphire MANAGED is our family of managed services agreement packages. We have carefully designed a scale of managed IT support packages to suit clients with a range of requirements.
Like many of our clients, you may prefer the simplicity and predictable fixed monthly cost of a totally managed IT system such as our Sapphire MANAGED M3 or Sapphire MANAGED M4.
Alternatively, you may want to make sure your valuable server assets are looked after by IT support professionals and have a variable cost-of-ownership for desktop computers and network kit varying, as needs and problems arise. Computer and network assets that are not included in their Sapphire MANAGED M1 base service agreement are supported on an simple hourly-fee basis instead.
There are many other benefits when you select one of our MANAGED base service packages, such as reduced rates for project work and fixed fees for new equipment installations.
Please contact us for more information on our pro-actively managed IT support packages which your business can utilize to improve the reliability of your IT systems compared to break/fix support and includes Topaz CloudBACKUP (off-site backup system) and Sapphire PROTECT (managed anti-virus and anti-spam) in the fixed monthly fee.